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Shipping Policy

Preparing your order

We process orders within 1–3 business days, excluding weekends and holidays. Processing may take a little longer during sales or busy periods. Once your Toteclip is on its way, we’ll email your shipping confirmation and tracking details.

Estimated delivery times

Delivery times are estimates, not guarantees. Customs checks, carrier delays and seasonal demand may affect arrival dates.

Shipping charges

Shipping rates are calculated at checkout based on your destination. Free-shipping promotions may be available from time to time.

Tracking your Toteclip

Your tracking number arrives by email once your order ships. Allow 24–48 hours for the carrier’s tracking updates to appear.

Customs and import duties

International deliveries may incur customs duties or import taxes. These are payable by the customer and are not included in shipping fees.

Address details

Please double-check your shipping address before placing an order. We are not responsible for delays or missing packages caused by an incorrect address supplied at checkout.

Delayed or missing deliveries

If your parcel is significantly delayed or appears to be lost, email toteclip@mailum.com. We’ll help you follow up with the carrier.